✨ Welcome to the Asaly Store ✨

7 Elgalaa Elbahary St. - Shebin Elkom
- Menoufia Al-Asaly Jewelry

Return Policy

We want you to be completely satisfied with your purchase! If you're not happy with your order, we offer a hassle-free return policy.

Eligibility for Returns:
  • Returns are accepted within 7 days of delivery.
  • Items must be unused, unwashed, and in their original packaging with all tags intact.
  • Returns are not accepted for final sale or clearance items unless they arrive damaged or defective.
How to Initiate a Return:
  1. Contact our support team at [Your Email/Support Page].
  2. Provide your order number and reason for the return.
  3. We will guide you through the return shipping process.
Refund & Exchange Process:
  • Once we receive and inspect the item, we will process your refund within 5-7 business days.
  • Refunds will be issued to the original payment method.
  • If you prefer an exchange, we will ship the replacement item once the return is approved.
Return Shipping:
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping method to ensure safe delivery.
  • For any assistance, feel free to reach out to our customer support team.